Mediation and Conflict Resolution
For situations where differences have not been resolved an external mediator can be invaluable.
What is Mediation?
Mediation is where an impartial third party, the mediator, helps two or more people in dispute to attempt to reach an agreement.
Mediation seeks to provide an informal, and speedy solution to workplace conflict, and it can be used at any point in the conflict cycle. What the process offers is a safe and confidential space for participants to find their own answers. It does this in a number of ways, by:
- exploring the issues, feelings and concerns of all participants and rebuilding relationships using joint problem-solving
- helping participants develop the skills to resolve workplace difficulties for themselves in future
- encouraging communication and helping the people involved to find a solution that both sides feel is fair and offers a solution that favours them
To find out more give us a call on: 07721 041770
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